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Frequently Asked Questions
Do I need a power meter?
No! While power data provides the most detailed insights, RideIQ works great with heart rate data alone. You'll still get personalized coaching advice, training load tracking, and readiness assessments.
What devices are compatible?
RideIQ integrates with Strava and Apple Health, which means any device that syncs to these platforms works with us. This includes Garmin, Wahoo, Hammerhead, and more.
Can I cancel anytime?
Yes! There are no long-term contracts. Cancel your subscription anytime from your account settings. Your data will remain accessible for 30 days after cancellation.
How accurate is the AI coach?
Our AI is trained on cycling training science and continuously learns from thousands of workouts. While it provides expert-level guidance, it's meant to supplement—not replace—professional coaching for serious competitors.
Is my data private?
Absolutely. We use industry-standard encryption, never sell your data, and you can delete your account and all associated data at any time. See our Privacy Policy for details.
Still have questions?
Start a free trial and chat directly with our AI coach. Most questions can be answered instantly!
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