Privacy Policy

At RideIQ, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Account Information

When you create an account, we collect your email address and name. We use passwordless authentication with secure email codes.

Workout Data

We collect cycling activity data from your connected services (Strava, Apple Health), including:

Power output, heart rate, cadence, and speed metrics
GPS data and route information
Workout duration, distance, and elevation
Activity metadata (date, time, indoor/outdoor)

Health & Recovery Data

From Apple Health and other sources, we may collect:

Heart rate variability (HRV)
Resting heart rate
Sleep duration and quality
Body metrics (weight, FTP, max heart rate)

How We Use Your Information

We use your data to:

Provide AI Coaching: Analyze your workouts and recovery to generate personalized training insights
Track Progress: Calculate training load, fitness trends, and performance metrics
Improve Our Service: Aggregate anonymized data to enhance our AI models
Team Features: If you join a team, share relevant statistics with team members
Communication: Send important updates about your account and our service

Data Sharing and Disclosure

We never sell your personal data. We only share information in these limited circumstances:

With Your Consent: When you explicitly choose to share data (e.g., team features)
Service Providers: Trusted third parties who help operate our service (e.g., cloud hosting, analytics)
Legal Requirements: When required by law or to protect our rights
Aggregated Data: Anonymous, aggregated statistics that cannot identify you

Data Security

We implement industry-standard security measures to protect your data:

Encryption in transit (TLS/SSL) and at rest
Regular security audits and monitoring
Secure passwordless authentication with time-limited codes
Access controls and logging

Your Rights and Choices

You have the right to:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your account and associated data
Export: Download your workout and health data in standard formats
Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at [email protected]

Third-Party Services

RideIQ integrates with third-party services (Strava, Apple Health) to sync your data. Each service has its own privacy policy:

Data Retention

We retain your data as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we're required to retain it for legal compliance. Aggregated, anonymized data may be retained indefinitely.

Children's Privacy

RideIQ is not intended for users under 13 years old. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of significant changes via email or through the app. Continued use of RideIQ after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: [email protected]