Terms of Service
Last updated: January 2025
Welcome to RideIQ. By accessing or using our service, you agree to be bound by these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By creating an account and using RideIQ, you agree to these Terms of Service and our Privacy Policy. If you don't agree to these terms, please don't use our service.
2. Description of Service
RideIQ provides AI-powered cycling coaching and training analytics through:
- Automated workout analysis and insights
- Personalized training recommendations
- Performance tracking and metrics
- Integration with third-party fitness platforms
- Team and social features
3. Account Registration
To use RideIQ, you must:
- Be at least 13 years old
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
You are responsible for all activities that occur under your account.
4. Subscription and Payment
RideIQ offers both free and paid subscription tiers:
- Free Trial: 14-day trial of Pro features, no credit card required
- Billing: Subscriptions are billed monthly or annually
- Cancellation: You may cancel anytime; access continues until the end of the billing period
- Refunds: We offer refunds within 7 days of purchase for annual plans
- Price Changes: We'll notify you 30 days before any price increases
5. User Conduct
You agree not to:
- Violate any laws or regulations
- Upload false or misleading workout data
- Attempt to hack, reverse engineer, or compromise our systems
- Share your account credentials with others
- Use the service to harm, harass, or spam others
- Scrape or extract data using automated tools
- Resell or redistribute our service without permission
6. Intellectual Property
RideIQ and its content (including AI models, analytics algorithms, design, and text) are owned by us and protected by copyright and trademark laws.
You retain ownership of your workout data. By using RideIQ, you grant us a license to process your data to provide the service.
7. Medical Disclaimer
IMPORTANT: RideIQ is NOT a medical device and should NOT be used for medical diagnosis or treatment.
- AI-generated advice is educational and informational only
- Consult a doctor before starting any new training program
- If you experience unusual symptoms, stop training and seek medical attention
- We are not liable for injuries or health issues related to your training
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RIDEIQ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM YOUR USE OF OUR SERVICE.
9. Warranty Disclaimer
RIDEIQ IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
10. Third-Party Services
RideIQ integrates with third-party services (Strava, Apple Health). We are not responsible for their availability, functionality, or privacy practices. Your use of these services is subject to their respective terms.
11. Termination
We may suspend or terminate your account if you:
- Violate these Terms of Service
- Fail to pay subscription fees
- Engage in fraudulent or illegal activity
You may delete your account at any time from your account settings.
12. Changes to Terms
We may modify these Terms from time to time. We'll notify you of material changes via email or through the app. Continued use after changes constitutes acceptance of the new Terms.
13. Governing Law
These Terms are governed by the laws of the United States. Any disputes shall be resolved in the courts of [Your Jurisdiction].